What is a Managed Service Provider (MSP)

When you hear the word MSP services in the tech space, what’s the first thing that comes to mind? Many have no idea; all they know is that it’s something that can be useful. Well, allow us to introduce you to the concept of what MSP is all about.

The role of a Managed Service Provider or MSP is to handle the day-to-day operations for a particular company or client in a certain area. For Worry-Free Business Solutions, that area is the IT space. Now, on the surface, this may seem a bit strange. Why not just hire an IT person in-house who can do this for you? The answer: it ends up costing the company more money over time.

Let’s say that you have John who is your in-house IT Technician. You hire him full-time, so you have to pay him his salary plus benefits. As technology changes, John is going to expect you to pay for him to learn these new things so he can continue to do his job. Also, John is going to take vacation at some point, so there will be times when you won’t have access to John when you need him. Furthermore, you’ll have to constantly make John happy so he won’t go work for another company who may pay him a higher salary and give him even more benefits. If that happens, then you’ll have to hire someone else altogether.

If you had an MSP service like we offer at Worry-Free Business Solutions, all of your technical issues are outsourced to a dedicated team who is available to help you any time you need it. You won’t have to worry about paying for them to educate themselves on the latest technology, because that’s what keeps them competitive.

Common Needs for an MSP Service

There are several tasks that can be handed to your MSP which include the following:

•                      Information Technology (IT)

•                      Payroll

•                      Human Resources;

•                      Contract management and compliance

•                      Vendor Management

•                      Procurement and Sourcing

These are just a handful of the MSP services that you can use for your business. At WFB, our focus is on the IT aspect. IT can be a pain to deal with, and it can take hours to figure out an issue with your PC or other equipment. An MSP can take out the guesswork and help you solve your issues quickly and efficiently. Some of the most common things that an IT-focused MSP can do for you are:

•                      Setting up your network

•                      Managing applications

•                      Creating IT infrastructure

•                      Managing your security

•                      Regular support and active administration

Essentially, an IT MSP like Worry-Free Business Solutions can help make your life simpler. Are you ready to outsource your IT services? Reach out by filling out the contact form.